Privacy Policy

Last updated: April 2026.

Legit99 (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable Australian laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as, where relevant, the General Data Protection Regulation (GDPR) for users in jurisdictions within the EU.

This Privacy Policy explains how Legit99 collects, uses, stores, and protects your personal data when you visit or use our website [legit99-australia.com] (“Website”) and any related services offered by Legit99.

By using this Website, including by creating an account, making a deposit, or placing a punt (bet), you acknowledge and consent to the practices described in this Privacy Policy.

1. About Legit99 is an online entertainment platform offering pokies, live casino games, and sports betting on popular Australian markets such as the AFL, NRL, and horse racing. We are committed to providing a safe, responsible, and transparent betting experience for all punters.

Our operations and data-handling practices are bound by Australian laws, and where applicable, international privacy standards. Legit99 is subject to oversight by the Australian Communications and Media Authority (ACMA) for compliance and communication standards.

2. Types of Information We Collect

We collect information necessary to deliver our services securely, comply with legal obligations, and enhance your user experience. The categories of data we collect include:

Personal Identification Information: Full name, date of birth, residential address, email address, phone number, and proof of identity documents (e.g, driver’s licence, passport, or utility bill) used for verification.
Account Information: Username, account ID, password, and other security credentials.
Payment Information: Banking details, transaction records, payment methods (including Visa, Mastercard, POLi, PayID, BPAY, Neosurf, and crypto wallet addresses), and associated billing details.
Device and Technical Data: IP address, browser type, operating system, device identifiers, cookies, and log information related to your use of the Website.
Usage and Behavioural Data: Pages visited, time spent on site, clicks and navigation patterns, game preferences (e.g, specific pokies), and interaction with promotional offers or bonuses.
Marketing and Communication Preferences: Your consent status, notification preferences, and communication history with our support team.
Responsible Gambling Data: Information from self-exclusion requests, cooling-off periods, or responsible gambling tools you activate (e.g, setting deposit limits).

3. How We Collect Your Information

We may collect information in several ways:

Directly from you: When you sign up for an account, verify your identity, contact customer support, or subscribe to promotional messages.
Automatically: Through cookies and similar tracking technologies when you browse our Website.
From third parties: Including payment gateways, identity verification providers, affiliate partners, and regulatory bodies that help us comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
Through analytics tools: We use website and traffic analytics tools to understand usage patterns and improve performance.

4. Purpose of Collecting and Using Information

We collect and process your personal information for the following purposes:

To operate your account: Managing registration, login, verification, and access to pokies, live casino games, and sports betting services.
To process payments: Handling deposits and withdrawals securely via your chosen method (PayID, BPAY, POLi, Neosurf, etc.).
To verify your identity: Ensuring compliance with KYC/AML regulations and preventing fraud or unauthorised activities.
To provide customer support: Assisting you with inquiries, disputes, or account issues through email or live chat.
To improve our services: Using analytics and feedback to enhance the site’s design, functionality, and game catalog.
To send relevant offers and promotions: Keeping registered punters informed about welcome bonuses, free spins, or new pokies unless you opt out.
To comply with legal obligations: Meeting regulatory requirements under the Privacy Act, AML/CTF Act 2006, and local gambling laws.
To ensure responsible gambling: Monitoring player activity to identify harmful behaviour, provide assistance, and promote responsible betting.

5. Lawful Basis for Processing (GDPR and APPs)

If you are located in the European Union or another jurisdiction where GDPR applies, we process your personal data under the following legal bases:

Consent: You have given clear consent for us to process your data for one or more specific purposes (e.g, marketing).
Contractual necessity: Processing is required to provide the services you have requested (e.g, account management, payment processing).
Legal obligation: Required to fulfil our obligations under local or international law.
Legitimate interests: Processing for legitimate reasons, such as preventing fraud, improving services, or keeping the Website secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. Cookies may be used to:

Recognise you when you log in.
Keep your website session active.
Track performance and usage through analytics.
Customise advertising and promotional offers.
Remember game preferences (e.g, your favourite pokies).

You can adjust your browser settings to refuse cookies; however, this may affect website functionality.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, and resolve disputes.

For example:

Account and transaction data may be stored for up to 7 years in line with AML and record-keeping requirements.
Marketing and communication data are retained until you withdraw consent or unsubscribe.
Responsible gambling exclusion data are retained to honour exclusion periods as required by the applicable laws.

8. Disclosure and Sharing of Information

We may share your personal information with:

Service providers: Including payment processors, identity verification services, IT infrastructure providers, and marketing analytics partners.
Regulatory authorities: Such as ACMA and law enforcement agencies for compliance or investigation purposes.
Professional advisors: Legal counsel, auditors, and consultants assisting us with operations or compliance.
Business partners: In case of promotions or loyalty programs co-managed with verified third parties.
Potential buyers: During mergers, acquisitions, or restructuring (subject to confidentiality safeguards).

We do not sell your personal information to third parties.

9. International Data Transfers

Your information may be processed in data centres or by service providers located outside Australia (e.g, in the EU, UK, or Asia-Pacific).

When personal data is transferred internationally, we take appropriate safeguards such as contractual clauses or data protection agreements to ensure compliance with the Privacy Act and GDPR standards.

10. Data Security

Legit99 maintains robust security measures to protect your personal information from unauthorised access, misuse, or loss. These include:

Secure Socket Layer (SSL) encryption to protect data transmission.
Two-factor authentication for account logins.
Secure storage of passwords and payment data using encryption and tokenisation.
Regular security audits and system monitoring.
Strict employee access policies and training in data protection.

While no online service can guarantee absolute security, we continuously monitor our systems to detect and prevent potential threats.

11. Your Rights and Choices

Under the Australian Privacy Principles and GDPR, you have the following rights:

Access: Request a copy of your personal data held by us.
Correction: Ask for inaccuracies in your data to be corrected.
Deletion (“Right to be Forgotten”): Request deletion of your data where applicable.
Restriction: Ask us to limit the processing of your data.
Data portability: Request transfer of your data to another service provider in a structured format.
Withdrawal of consent: Withdraw consent for marketing communications at any time.

Requests to exercise your rights can be sent to [[email protected]]. We may require identity verification before processing such requests.

12. Marketing Preferences

We may send promotional communications, such as bonus updates, free spins, or new pokies announcements, if you have opted in.

You can manage your marketing preferences at any time by:

Clicking the “unsubscribe” link in emails.
Updating preferences in your account settings.
Contacting our support team.

Unsubscribing from marketing messages does not affect essential service communications such as transaction receipts or account verification notices.

13. Responsible Gambling and Data Use

Legit99 actively promotes responsible gambling. We may use certain behavioural data to detect patterns that suggest risky play, such as frequent deposits, chasing losses, or extended play sessions.

Whenever necessary, we may reach out to encourage safer play, apply self-exclusion, or direct you to support resources such as Gambling Help Online (1800 858 858).

This monitoring is considered a legitimate interest and a responsible gambling requirement under Australian regulation.

14. Children and Age Restrictions

Legit99 is strictly intended for adults 18 years and over. We do not knowingly collect personal data from minors.

If you believe a minor has registered or provided us with information, please contact us immediately at [[email protected]], and we will promptly remove and block the account.

15. Third-Party Links and Services

Our Website may contain links to external sites or payment providers such as PayID, POLi, or Neosurf.

Please note that we are not responsible for the privacy practices or content of third-party websites. You are encouraged to read the privacy policy of each website you visit before submitting personal data.

16. Automated Decision-Making

We may use automated systems to identify fraudulent transactions, bonuses misuse, or suspicious patterns. These systems support faster verification and protection for all punters.

Automated processing does not include fully automated decisions with legal effects without human review.

17. Complaints and Contact Details

If you have concerns about how we handle your personal data, you can:

Contact our Privacy Officer at [[email protected]].
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www or by phone at 1300 363 992.

We aim to respond to all privacy-related inquiries within 30 days.

18. Updates to This Policy

We may review and update this Privacy Policy from time to time to reflect legal changes, technological advances, or improvements to our services.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to check this page regularly, especially before making a deposit or claiming a bonus.

19. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact our support team:

Email: [[email protected]].

Website: legit99-australia.com.

Business Hours: Local Australian support, available daily during regular arvo sessions and evenings.

20. Final Notes

Legit99 values your trust and privacy. We take every reasonable step to protect your data, keep your information confidential, and maintain transparency.

By continuing to punt with Legit99, you confirm that you have read, understood, and accepted this Privacy Policy, and you consent to the collection and use of your personal information in accordance with its terms.

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