Responsible Gambling
At Legit99 Australia, we believe gambling should be a fun, safe, and entertaining experience. Whether you’re having a few spins on the pokies or placing a punt on the weekend's AFL games, we’re committed to promoting responsible play and protecting our community of punters from potential harm. Gambling should never interfere with your personal wellbeing, relationships, or financial stability — it’s about balance, enjoyment, and control.
Our Commitment to Player Wellbeing
Legit99 operates under the strict oversight of the Australian Communications and Media Authority (ACMA) and fully aligns with national guidelines for responsible gambling. We provide clear, transparent tools and resources so that every player can make informed choices about their play. Our goal is to ensure that every member of our community enjoys their time with Legit99 safely, responsibly, and within their means.
We want all Legit99 players to enjoy the thrill of betting on AFL or horse racing, spinning the pokies, or trying new games — all with confidence that support is available if you ever need it. Gambling responsibly is not just about setting limits; it’s about knowing how to take breaks, recognise changes in your behaviour, and reach out for help early.
Understanding Responsible Gambling
Responsible gambling means staying in control of how much time and money you spend. It’s about making your gaming experience positive, not stressful. If you ever find yourself chasing losses or playing longer than intended, it may be time to pause and reconsider.
Here are a few principles to help guide your play:
- Set a budget before you start — never gamble with money meant for bills or essentials.
- Decide your time limits in advance — gambling sessions shouldn’t replace other activities.
- Treat pokies and sports betting as entertainment, not as ways to make money.
- Know when to take a break — safe gambling includes resting your mind and refocusing.
The purpose of these principles is to help every punter have a ripper time responsibly — enjoying the excitement of the punt without the worry that comes from overspending or overplaying.
Tools to Help You Stay in Control
We’ve built several tools directly into your Legit99 account to support responsible gambling practices. You can access these features anytime from your account settings or by contacting customer support.
Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account in AUD. This helps control how much you transfer into your account using payment methods such as PayID, BPAY, POLi, Neosurf, Visa, Mastercard, or crypto. Deposit limits can be lowered immediately at your request, and any increase requires a waiting period before it’s applied — giving you time to consider your decision carefully.
Self-Exclusion
If you need a complete break, Legit99 offers a self-exclusion option that disables your account for a chosen period — from six months to permanent closure. During this time, you will not be able to log in, make deposits, or place bets. Self-exclusion is confidential and can be reversed only after a formal review and cooling-off period.
To activate self-exclusion, contact our support team through live chat or email. We’ll help you through the process and direct you to additional support services if you’d like.
Cooling-Off Periods
If you’re feeling uncertain or need a short-term pause, you can activate a cooling-off period to suspend your account temporarily. These breaks range from 24 hours to a few weeks, depending on your preference. You won’t be able to access your account or place bets during the break, giving you space to reflect and recharge.
Reality Checks
Legit99’s optional reality check feature helps you track how long you’ve been playing. You’ll get reminders during your gaming sessions — a gentle nudge to take stock of your time and spending, especially during longer arvo pokies sessions or weekend betting streaks.
Session and Loss Limits
You can also choose to set session time limits or loss limits. Once reached, you’ll automatically be logged out or prevented from placing further bets until your next reset period. This ensures you stay within the boundaries you’ve set for yourself.
Recognising Problem Gambling
Sometimes it’s hard to tell when gambling stops being just a form of entertainment. Warning signs can be subtle. If you’ve lately found yourself hiding how much you punt, borrowing money to gamble, feeling anxious about losses, or prioritising play over family time — those may be signs that gambling is starting to cause harm.
Ask yourself:
- Am I spending more time or money gambling than I planned?
- Do I feel irritated when I can’t gamble?
- Am I chasing losses or trying to win back what I’ve spent?
- Have friends or family expressed concern about my gambling?
If you answer “yes” to any of these, it might be time to seek support. Legit99 offers non-judgmental guidance and connects players with professional resources.
Support and Helplines in Australia
Australians have access to free, confidential help services that exist solely to support anyone affected by gambling.
Gambling Help Online.
Phone: 1800 858 858
Website: Gambling Help.
Available 24/7, free, and confidential. You can chat online or speak with a counsellor in person.
Other valuable local organisations include:
- Lifeline: 13 11 14 — for immediate emotional support.
- Beyond Blue: 1300 22 4636 — for mental health and wellbeing assistance.
- Relationships Australia: 1300 364 277 — helping families affected by gambling harm.
We encourage every Legit99 player to reach out early if gambling begins to feel overwhelming. You’re never alone and help is always available.
Protecting Underage Players
Legit99 strictly prohibits anyone under 18 from creating an account or gambling. We use robust age-verification systems and encourage parents and guardians to monitor access to devices and financial accounts. Gambling should remain an adult form of entertainment — young people should never have exposure or encouragement to punt.
If you share devices with minors, consider using filters or parental control software to block gambling content.
Financial Awareness and Safety
Being a responsible punter also includes managing your personal finances responsibly. We recommend:
- Keeping gambling funds separate from household expenses.
- Avoiding credit card use for deposits where possible.
- Taking advantage of tools like PayID and BPAY for transparent AUD transactions.
- Reviewing your account statements regularly to track patterns of spending.
Healthy financial habits go hand-in-hand with responsible play. Remember: the best kind of win is one you can enjoy guilt-free, knowing it came from entertainment rather than risk.
Our Approach to Bonuses and Promotions
We love rewarding Legit99 players with bonuses — whether it’s free spins on pokies, no-deposit offers, or a welcome bonus. However, we encourage all our punters to treat these rewards as entertainment, not as a way to recover losses or chase quick wins.
Every bonus comes with clear terms and wagering requirements, displayed alongside the offer. If bonus play begins to feel stressful, take a break or chat with our support team — they can disable future marketing messages upon request.
Keeping It Fair and Transparent
We pride ourselves on fair play, transparent policies, and tools that put control in your hands. All our pokies, table games, and betting markets use regulated, randomised outcomes. Legit99’s operations in Australia follow ACMA and regional compliance requirements, with secure AUD accounts and trusted payment systems for local players.
Our customer care team is available during Australian business hours (and well into the arvo for your convenience), ready to assist with account settings, limits, or help resources.
Looking Out for Your Mates
Responsible gambling also means looking out for those around you. If you notice that a friend or family member’s punting habits are causing stress, debt, or withdrawal, encourage an open conversation and share helpline links. The Gambling Help Online and other services offer chat support for affected families, partners, and friends — not just for gamblers themselves.
Sometimes, a simple nudge in the right direction can help someone take their first step toward recovery.
Responsible Gambling Culture at Legit99
Being part of Legit99 means being part of a responsible community. We believe responsible gambling isn’t about restriction, but empowerment — giving players the tools and confidence to make positive, informed choices while enjoying pokies, racing, or sport markets safely.
By promoting awareness through education, providing real-time control features, and maintaining transparency in every transaction, we continue building an Australian gaming culture that values wellbeing above all else.
Our goal is simple: help every player have a ripper time — safely, sensibly, and sustainably.
If you ever feel that gambling isn’t fun anymore, stop and reach out. Speak with our support team or contact Gambling Help Online (1800 858 858) anytime. Taking control is the strongest and most responsible step you can take.
Stay safe, play smart, and enjoy every punt responsibly with Legit99 Australia.
